About the author

Markus Riegger has worked for Staufen since 2008. His career began as a continuous improvement process manager at Daimler. In the Mercedes Car Group, he served as a Mercedes production system expert in South Africa, the Netherlands and at German sites, and he helped implement the Mercedes-Benz production system. In his position as the head of DaimlerChrysler production system direct processes at the Mercedes Truck Group, he was responsible for implementing shopfloor management and coaching at the plant in Wörth, Germany and at Japanese sites for FUSO trucks.